Privacy Policy

Last Updated: March 2025

Colour Me Creative Ltd t/a Colour Me Bear (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and booking system.

1. Information We Collect

When you interact with us, we may collect the following types of personal data:

• Identity Data – Name, email address, phone number.

• Booking & Transaction Data – Details of workshops booked, payments made.

• Technical Data – IP address, browser type, cookies (if applicable).

• Marketing Preferences – Newsletter subscriptions, promotional communication preferences.

2. How We Use Your Information

We collect and process personal data for the following purposes:

• To process and confirm workshop bookings.

• To communicate with you regarding your booking, cancellations, or updates.

• To process payments securely.

• To send marketing emails (only if you have opted in).

• To improve our services and website experience.

• To comply with legal obligations.

3. Legal Basis for Processing Data

We process your data based on:

• Contractual Necessity – To fulfil workshop bookings.

• Legitimate Interest – To improve our services.

• Consent – For marketing communications (you can withdraw consent at any time).

• Legal Obligation – To comply with applicable laws.

4. How We Share Your Data

We do not sell or rent your personal data. However, we may share it with:

• Payment processors (e.g., Stripe, PayPal) to handle transactions securely.

• Email marketing services (if you subscribe to our newsletter).

• Legal authorities if required by law.

5. Data Security

We take reasonable measures to protect your personal data from unauthorised access, loss, or misuse. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Request access to your personal data.

• Correct or update your data.

• Request deletion of your data.

• Withdraw consent for marketing at any time.

• Lodge a complaint with a data protection authority if you believe your rights have been violated.

7. Cookies & Tracking Technologies

If we use cookies, we will ask for your consent where required. You can manage cookie preferences in your browser settings.

8. Data Retention

We keep your personal data only as long as necessary for our legitimate business purposes or legal obligations.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Colour Me Bear

8B North Lane, Canterbury, CT2 7EB, United Kingdom

info@colourmebear.co.uk

01227 933 432